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Customer Success Consultant

Office-based located Richmond, Surrey, England

About this role

Guide users to get the most from our digital document design software.
Base salary £26,000 to £32,000 dependent on experience
On target earnings £50,000.

Based in our west London training centre you’ll be delivering an inspirational journey for users of PageTiger software, ensuring each received the information and training they need to get the maximum value from their subscription.

Reporting to the Training Manager and working in tandem with Account Managers, you’ll be a competent and confident communicator with the ability to understand a user’s skill levels and needs and provide relevant training.

Responsible for a customer base of some 2,000 users, you’ll be monitoring login and activity levels, implementing to re-engage the disengaged.

You’ll be joining an energetic team with the passion to accelerate PageTiger’s global growth, delivering a world-class product alongside outstanding customer service.

Remuneration

  • Base salary of between £26,000 and £32,000 dependent on experience
  • On target bonuses paid monthly totalling £12,000 per year
  • Annual profit share bonus circa £6,000

Other benefits

  • Bupa private medical insurance
  • 28 days holidays per year including bank holidays
  • NEST workplace pension scheme
  • Cycle to work scheme

Register your interest

As a first step please complete this form and our recruitment team will be in touch.