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Notification Type: Expected Visitor List/Subscribe module

Receive a real-time notification each time someone subscribes or unsubscribes to a mailing list

Get a real-time notification whenever someone subscribes to or unsubscribes from one of your Expected Visitor Lists (EVLs). It’s a simple way to see who is opening your content, how often it’s being viewed, and when a version is attracting attention, without needing to check analytics manually.

Why it's useful

  • Welcome people quickly: Follow up with new subscribers while your content is still fresh in their minds.

  • Spot drop-off early: A run of unsubscribes after a mailing can show that the content, frequency or timing needs a rethink.

  • Keep your lists accurate: Know straight away when someone opts out, so they aren't contacted through other channels.

  • Track growth: See how sign-ups respond to campaigns, events or new content.

How to add a notification to an Expected Visitor List (EVL)

Navigate to the Expected Visitor List that you would like to add the notification to.

  • Select ‘Documents’, followed by 'Settings’ from the main menu.

  • Select 'Expected Vistors'.

  • Add or edit an existing EVL, and select the 'Self-service' tab.

Two notifications are available

  • Subscribed notification
    The notification is sent when someone subscribes to the list.

  • Unsubscribe notification
    The notification is sent when someone unsubscribes from the list.

Choose the required notification from the 'Subscribed notification' and/or 'Unsubscribed notification' drop-down lists.


UserGuideDocumentSettingsEVL - Self Service v 280926

What happens next?

You'll now get a real-time notification each time someone subscribes to or unsubscribes from the list, so you can stay up to date with changes as they happen. This gives you a clear view of who is joining, who is opting out, and when activity on the list might need your attention.